Knowledge base

Receiving a Shipment (5)

Delivery Management (6)

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Weekend Deliveries (1)

Do you deliver parcels on the weekend?

Business Addresses (2)

Do you deliver to PO Boxes?

Return to Sender (1)

What happens if my package is being returned to sender?

Customer Service (1)

Tracking (1)

Where is my package? (4)

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Delivery Issues (4)

My Parcel is Late or Delayed (1)

My parcel is late or has a "delivery delay" status.

Delivered to Wrong Address (2)

Package arrived damaged (1)

My parcel arrived damaged.

Driver Related Issue (1)

Reporting a Concern About a Delivery Driver

Capsule / Pods Pick Up (1)

Nespresso Capsules / Pods Pick Up (4)

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