How can I add special delivery instructions?

Modified on Mon, 11 Aug at 10:28 AM

We understand that you may want to give us more information to deliver the parcels to your preference.

I forgot to add my buzzer code or unit number.

Yes we need this information to complete our delivery to you. Please click onto our tracking page, enter your tracking ID and postal code pertaining to this shipment and click on "Update Shipping Details". On this page you can enter unit number or apartment building #s and buzzer codes. Click Submit and this information will be passed onto our drivers.

I have other special instructions that is not covered in the above form.

For any instructions in addition to the forms submitted, please reach out to our CS team via chat or via tickets.

https://fleetopticsinc.com/contact-us/#tab2

Please note we cannot change addresses or redirect to a completely new address.

If you require a complete address update, please reach out to your shipper directly to create a ticket with FleetOptics.