We apologize for this inconvenience and we are here to help!
Before you reach out to customer service, please head to the FleetOptics tracking page https://track.fleetopticsinc.com/ and input your tracking ID.
Click on More Details/ Delivery Photos and input your Postal Code.
Please review the Proof of Delivery pictures to confirm the delivery was not made at your specified address. We will need these pictures to start the investigation.
If your parcel was marked as delivered and the pictures are not at the expected address, please contact us immediately and our customer service team will start an investigation right away.
Thank you for your patience in advance.
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