My parcel arrived damaged.

Modified on Mon, 11 Aug at 10:38 AM

We apologize to hear this news and we take this seriously. 


We take great care in handling your parcel, but occasionally items may be damaged during shipping.   Thank you for raising this concern to us and to rectify the issue we encourage you to notify the sender and obtain a replacement shipment right away.  


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article