Reporting a Concern About a Delivery Driver

Modified on Mon, 11 Aug at 11:32 AM


We're committed to ensuring every delivery is a positive experience for our customers. If you encounter a delivery driver whose conduct you find unprofessional or inappropriate, please let us know immediately. Your feedback is essential for maintaining the high standards of our delivery network.


How to Report an Incident - please email us at inquiries@fleetopticsinc.com.

  • Provide Details: In the provided text box, describe the incident clearly and accurately. Include key details like the time it happened, specific quotes, or the driver's actions.

  • Attachments:  If you can include videos or pictures of the incident that would be extremely helpful

  • Title of Email:  Report an Issue


We will review your report promptly and take the necessary steps.    A member of our support team may contact you for additional information.   We take every report seriously and appreciate your help in keeping our last-mile delivery service safe and reliable.

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